Medical Office Assistants are integral members of the health care delivery team and perform many administrative and clinical procedures. Attributes of a successful Medical Office Assistant include knowledge of Doctors’ general office procedures, typing and proficiency in medical terminology, good written and verbal communications skills, pleasant professional telephone manner, medical billing knowledge, dependable, flexible empathetic, honest, able to maintain confidential information, excellent interpersonal skills, and being a team player.

• 7.5 Months
• 30 Weeks @ Approx 750 hours

Introduction to Computers, Applications, and Keyboarding
Accounting Applications
Medical Terminology, Body Systems, and Disease
Client Relations, Problem Solving, Communication, Interpersonal Skills
Administration Skills and Procedures
Introduction to Medical Office Assisting
Clinical Skills and Procedures
Medical Emergencies
Career Development and Job Search
Virtual Medical Office

Ontario Career College Diploma in Medical Office Assisting